Privacy, Terms & Disclaimers

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terms & conditions

LAST UPDATE OCTOBER 2023
Notice: These Terms and Conditions of Use (“Terms”) are legally binding. It is your responsibility to carefully read these Terms prior to accessing our website (“Site”), purchasing any products, programs, e-books or courses, including but not limited to, Genetic Blueprint, Metabolic Blueprint, Human Potential Blueprint, 7 Day Detox, Immune Health Blueprint (“Courses”) or otherwise using any of our content and resources (collectively, the “Services”).

This Site and its Services is owned and operated by 1000674535 ONTARIO INC. a business operating under the laws of the Province of Ontario and federal laws of Canada, where applicable. In these Terms, “we”, “us” and “our” refer to the CORPORATION and the terms “you” or “your” refer to any individual user of our Services. 

These Terms govern and define your use of our Services. We reserve the right to update and change these Terms at any time and it is your responsibility to review these Terms periodically. You can review the most current version of our Terms at any time by visiting this page. Your continued use of or access to Services affirms your acceptance of any changes to our Terms. 

USE OF SERVICES

Acknowledgement and Consent to Terms
When you accessed our Site, you were given reasonable notice that these Terms existed. By accessing our Site, you confirm you are at least 18 years old or the age of majority in your jurisdiction and acknowledge and agree to these Terms and our Privacy Policy.  By continuing to use our Services, you are legally bound to these Terms and our Privacy Policy whether or not you have read them.  If you do not agree with these Terms or our Privacy Policy, please discontinue use of our Services immediately. If you wish to have any of your personal information and/or access to our Services removed, you may email us at carolinemsabbah@gmail.com and we will make reasonable efforts to do so. More information about how we collect, process and store your personal information can be found in our Privacy Policy.

Your Communication with Us
Any communications made through our ‘contact’ form, blog, Facebook, YouTube or Instagram or other social media platforms, newsletter sign up, or other related pages, or directly to our phone(s), mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third-parties. We own any and all communications displayed on our website, servers, comments, emails, or other media as permitted under law and will not give credit or pay royalties for unsolicited user-generated content such as in any comments or emails. For more information on when and how we store and use your communications or any information provided by you in those communications, please refer to our Privacy Policy. We maintain the right to republish any communication or submission, in whole or in part, as reasonably necessary in the course of our business. You agree not to submit any content or communications that contain sensitive information or that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate. Abusive, inappropriate or degrading comments or actions towards us or any other user of our Services will not be tolerated.  We reserve the right to block your access to our Services as a result of any such behaviour that we deem inappropriate, in our sole discretion. 

Updates and Changes to Site
While we aim to keep this Site as up-to-date as possible, we do not guarantee that all content on our Site is entirely accurate, complete or up to date. We reserve the right at any time to modify or discontinue, in whole or in part, any Courses or Services offered, and change the price for any Course or Services on our Site without notice, at any time. We are not liable to you or any third-party for any modification, price change, suspension or discontinuation of any Course or Services. 

FEES AND REFUNDS 

Fees
Fees for our Courses and Services are as listed on our Site or upon signing up for a Course and billed in Canadian Dollars (CND) unless otherwise stated on the checkout page. We reserve the right to change our fees and or currency at any time and without notice. 

No Refunds
We do not provide refunds for any Course or Services. We may, at our sole discretion, place a Course on hold as determined on a case-by-case basis. If any product was damaged during shipping, please contact us within seven (7) days of your receipt of the product and we will issue a replacement product. Please note we will not replace the product if it was damaged as a result of being dropped or damaged as a result of your use. 

No Chargebacks
We use third-party payment processers to collect and process payment for certain Courses and Services, such as but not limited to, PayPal, Square, Stripe and Thrivecart. You are responsible for reviewing the third-party terms that may be applicable when you make a purchase from us and you expressly acknowledge and agree that our Terms, and specifically our refund policy, supercedes the terms of use and refund policies of any third-party payment processor. You acknowledge and agree that you will be responsible for any fees, including legal fees, incurred by us as a result of recouping any fees owing to us as a result of your initiation of any chargeback.  

INTELLECTUAL PROPERTY AND OWNERSHIP OF RIGHTS

Intellectual Property Rights
All of our intellectual property, including but not limited to images, text, Course materials (including, but not limited to, guidebooks, lessons, plans, workbooks, and worksheets) designs, graphics, videos, workout plans, e-books, logos, taglines, trademarks, copyrights, and service marks (collectively “Content”) provided on our Site, Courses and all Services are proprietary and owned by us unless attributed otherwise. All of our Content is provided for your personal, non-commercial use only, and may not be copied, distributed, or sold.

 

Violations
We have worked hard to ensure our Content is unique and we take violations and infringement of our intellectual property rights very seriously. We reserve the right to take whatever legal steps necessary to protect and defend our intellectual property rights and violators will be prosecuted to the fullest extent permissible by law. You agree to carefully manage your use of the Services, Courses and any related materials in order to ensure strict compliance with these Terms.  For clarity, you are not allowed to: 

  • Modify, copy, reproduce, upload, post, transmit, translate, sell, create derivative works, exploit or distribute in any matter or medium any of our Content (including by email or other electronic means); 

  • Share or distribute any Content relating to any Course with anyone who has not purchased it themselves; 

  • Re-sell, trade or share your passwords to access the Course;  

  • Republish any of our Content without our express written permission; 

  • Use any of our Content except as expressly set out in these Terms or as may be agreed to by us in writing from time to time;

  • Use any of our Content in an unlawful way or for any illegal or unlawful purposes. 

 

Use of Content
You may, from time to time, download and/or print a copy of individual pages from our Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices and marks. 

 

Requests to Use Content
If you wish to use, publish or refer to our Content, you must first request permission to do so by emailing us at carolinemsabbah@gmail.com

Permission is not granted until you receive express permission in writing from us and you agree to any terms we outline for use, such as providing obvious credit to us by linking back to our Site or to the social media platform where the Content was originally posted. In no event do you obtain any rights or ownership in Content, or may you claim that it is your own creation.

 

Course Use and License
Subject to and in accordance with these Terms and any additional guidelines provided by us, upon purchasing a Course, we grant you a limited, non-transferable, non-assignable, non-exclusive, revocable license (“License”) to make individual use of the Course, including any Course updates. This License provides you the ability to view the Course in accordance with the foregoing License. Specifically, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit or distribute in any manner or by any means (including by email, on any social media platform or other electronic means) any materials or content provided as part of the Course. You may however, from time to time, download and/or print the materials as needed for your personal and individual use only, and provided that you keep intact all copyright and other proprietary notices. You may not assign or transfer your obligations or rights granted under this section to any person at any time. We reserve the right at any time to revoke the License and terminate your access to the Course at any time if we, in our sole discretion, discover or determine that you have violated these Terms. We will make reasonable efforts to notify you of any violation of the Terms and the opportunity to remedy your violation. If, however, you fail to remedy the violation or continue to violate these Terms, we will terminate your access to the Course and you will not be entitled to any refund of fees. 

Prohibited Behaviour 
By using our Services, you agree not to misuse or tamper with same, including but not limited to hacking, introducing viruses, trojans, worms, logic bombs, or other technologically harmful material, that would harm the functionality of, or jeopardize the security of our Services. We will immediately report any such breach or what we deem in our discretion to be harmful activities to the relevant law enforcement authorities. You agree to indemnify, defend and hold us harmless for any and all third-party claims, liability, damages and/or costs arising from your use and misuse of our Services and your breach of these Terms. 

ASSUMPTION OF RISK AND DISCLAIMERS 

Acknowledgement and Assumption of Risk
The Services and Courses provided by us are strictly for informational and educational purposes only. You expressly acknowledge and assume all risk associated with your use of the Services and any subsequent actions you choose to take or not to take, as a result of the information or materials provided to you as part of the Services. Risks include, but are not limited to, engaging in physical activity and exercise that may lead to serious injury and damages, and/or trying new foods, herbs or supplements, which may lead to adverse or allergic reactions. Breath work and movement practices should not be done if you are pregnant without the consultation of a doctor and/or regulated healthcare provider. 

You expressly acknowledge that the dangers and risks associated with the Services and Courses listed here are not complete. Your voluntary participation in the Services and Courses illustrates your understanding and assumption of all the risks and potential risks of the Services and Courses. All information, nutritional education and exercises provided by us are general in nature and are not uniquely designed for any individual participant. Nutritional and lifestyle recommendations should be modified to account for your personal needs or limitations. It is your sole responsibility to first check with your doctor before starting any new exercise or health regime and before trying any new products. 

 

Not Personal Medical or Health Advice, No Patient-Client Relationship
While we have backgrounds and certifications in nutrition, and may work with regulated healthcare providers and naturopathic doctors, you understand and agree that you are not receiving personalized advice as a result of using or purchasing any Services. In no way is the information contained in the Services to be construed as personalized advice or diagnosis, and we confirm we are not acting in our professional capacity or providing our professional services to you personally in any way. It is understood that by purchasing a Course or using any of our Services there is no patient-healthcare provider relationship formed. If you have medical questions related to your personal physical health, mental health and/or overall well-being, you should consult your doctor. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using our Services. 

General Disclaimer
To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with the use of our Services, including without limitation any liability for any injuries, harm, loss, damage, death, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, financial loss of any kind, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, and whether foreseeable or unforeseeable. 

Warranties and Guarantees Disclaimer
We make no warranties and provide no guarantee of any particular result or outcome as a result of your use of our Services. You agree that all Services are provided “as is” and without warranty of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we expressly disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. We may provide testimonials or reference certain outcomes or results, however you understand and acknowledge that we make no guarantee as to the accuracy of any third-party statements or the likelihood of any particular outcome for you as a result of any statements or testimonials contained on our Site, Course or as part of the Services.

Third Party Disclaimer
You acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including you.

Technology Disclaimer
We make reasonable efforts to provide you with modern, reliable technology, software, and platforms from which to access our Services. In the event of a technological failure, you accept and acknowledge that we are not in any way responsible or liable for said failure and any resulting damages to you, and while we will make reasonable efforts to support you, some technological issues are outside our control and you may need to access support from a third-party provider. We do not warrant that the Site, Services, Course or related materials will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the Site, Services, Course or any other content are free of viruses or other harmful components. We do not warrant or make any representations regarding third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

 

SECURITY 

Security
When you purchase a Course, you are required to create a username and password to access the Course. It is your responsibility to protect your username and password from theft or any other means of unauthorized use that would violate these Terms. If you become aware that your password has been compromised, or your account has been breached, it is your responsibility to notify us immediately by emailing us at carolinemsabbah@gmail.com.

Use of Third-Party Applications
In order to run our Site and provide our Services, we use Practice Better for delivering the Course, Square, Stripe, Thrivecart and Pay Pal to collect and process payments for products and our Course, as well as a number of third-party applications in order to host our website, deliver newsletters and otherwise deliver our Services, such as Aweber and Zoom. When you make a purchase from our Site, or access the Course, you may be subject to additional terms and conditions that apply to your purchase or use of Services. It is your responsibility to review the terms of use for third-party applications and you agree that we will not be liable for any loss, damage or other matters of any sort incurred as a result of your use of third-party applications. If you do not agree with the terms of use for any third-party application used by us, please discontinue use of our Services immediately. For more information as to how your personal information is collected, stored and processed, please refer to our Privacy Policy. For a full list of third-party applications, you can contact us at carolinemsabbah@gmail.com.

Confidentiality
you acknowledge that We have no duty of confidentiality to you, unless otherwise explicitly stated or as may be mandated by law or fiduciary duty.

INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS

Release, Indemnity and Waiver
Our Services and related materials are provided for educational and informational use only. YOU HEREBY AGREE TO INDEMNIFY RELEASE AND SAVE HARMLESS THE CORPORATION AND ITS AGENTS, EMPLOYEES, CONTRACTORS, VOLUNTEERS, HEIRS, EXECUTORS, ADMINISTRATORS, SUCCESSORS, AND ASSIGNS (“RELEASED PARTIES”) FROM ANY DIRECT OR INDIRECT LOSS OR CONDUCT INCURRED AS A RESULT OF YOUR USE OF OUR SERVICES AND/OR ANY RELATED COMMUNICATIONS, INCLUDING AS A RESULT OF ANY CONSEQUENCES INCURRED FROM TECHNOLOGICAL FAILURES SUCH AS A PAYMENT PROCESSOR ERRORS OR TECHNOLOGICAL MALFUNCTIONS. YOU FURTHER WAIVE ANY RIGHT YOU MAY HAVE AGAINST THE RELEASED PARTIES AND ANY LEGAL RECOURSE FOR ANY DAMAGES, COSTS, LOSSES OR EXPENSES YOU MAY INCUR AS A RESULT OF YOUR USE OF OUR SERVICES. YOU ACKNOWLEDGE THIS RELEASE OF LIABILITY IS BINDING ON YOUR HEIRS, EXECUTORS AND ANYONE ELSE WHO MAY BE ABLE TO BRING A LEGAL ACTION ON YOUR BEHALF IN THE FUTURE.

Limitation of Liability
We will not be held responsible or liable in any way for the information, products, or materials that you request or receive by using our Services. We do not assume liability for any third-party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of your access of our Site and Services. If for any reason whatsoever we are found liable, damages will be limited to the amount of any fee paid to us by you for Services, if any, or otherwise limited to the greatest extend permissible by law. 

Affiliates
We may use affiliate links to sell certain products or services on our Site or recommend products in our Course. In doing so, we disclaim any and all liability as a result of your purchase through one of the links, including but not limited to, the delivery, quality and safety of the purchased product or service. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on our Site and/or related communications. You further agree it is your obligation to read the terms and conditions for any affiliate site, services or products. 

Termination of Use
If at any time we believe that you have violated these Terms, we reserve the right to immediately terminate your use of our Services and in our sole discretion. This includes revoking access to any Course you purchase, in which case you will not receive any refund of any fee paid. 

Full Agreement
Before you register with our website or access or purchase any Services, you will be asked to consent to our Privacy Policy at which time the terms of the Privacy Policy, together with these Terms constitute the full agreement between you and our company relating to the use of the Site and Services. 

Governing Law and Jurisdiction
These Terms as well as our Privacy Policy are governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada where applicable. Any disputes arising directly or indirectly from this Agreement will be submitted and heard exclusively in the courts of Toronto, Ontario.  

Severability
If any of the provisions of these Terms are found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not, to the extent permitted by law, in any way be affected and will remain enforceable.

Survival
These Terms and Conditions shall survive and will continue to be in full force and effect notwithstanding your decision to discontinue your use of our Services.  

Waiver of Breach
The waiver by us of any breach of these Terms by you will not be taken to be a waiver of any of your future breaches. We reserve the right to exercise or enforce our rights at a later date. 

All Rights Reserved
All rights not expressly set out and granted in these Terms e and/or our Privacy Policy are reserved by .  

Contact
If you have any questions about these Terms and Conditions of Use, please contact us by email at carolinemsabbah@gmail.com

PRIVACY POLICY (last updated October 2023)

The following Privacy Policy (“Policy”) governs how we at 1000674535 ONTARIO INC., a business operating under the laws of the Province of Ontario and federal laws of Canada, where applicable (“We”, “Our” or “Us”), collect, use, share and protect the personal information You provide to Us when You access our website and/or mobile application (collectively, “Site”), purchase, access and/or download any free or purchased products, courses or services (“Services”), or engage with Us on social media. This Privacy Policy also sets out Your rights with respect to Your personal information that We collect. In this Privacy Policy “You” or “Your” refers to any individual who accesses our Sites, accesses our Services or engages with Us on social media. 

IMPORTANT. PLEASE READ THIS PRIVACY POLICY CAREFULLY!

This Policy is legally binding. We reserve the right to update and change this Policy and will make Our best effort to update the date “Last Updated” above each time We make changes. You can review Our most recent changes by visiting this page. By continuing to use Our Site, You waive specific notice of, and accept all changes to Our Policy made from time to time. We encourage You to return to this page each time You access Our Site or engage with Us on social media, to ensure You have read Our most recent Policy. 

INFORMATION WE COLLECT

We collect certain types of information from You when You visit Our Site, access Our Services, subscribe to our newsletter, fill out a form, download resources, make purchases, take a survey or interact with Us on social media. By accepting this Privacy Policy, You are specifically consenting to (i) Our collection of information as described below; (ii) Our use of the information collected (iii) the processing of this information; and (iv) Our sharing of data with third-party processors as needed to run Our business.

Here are some examples, however not a complete list of information We may collect from You:

Personal Information

Personally Identifying information such as Your name, billing and/or shipping address, telephone numbers, email addresses, and other demographic information, such as but not limited to, Your age and gender.

Financial Information

Financial information (such as credit card or bank account numbers) in connection with any transaction You make on Our Site. We store limited financial data, as most financial data is transferred to third-party payment processors We use. We strongly encourage You to review the privacy policies of third-party payment provider, such as but not limited to, PayPal and Thrivecart. You can also email us at  carolinemsabbah@gmail.com and request a list of all third-parties with whom We share Your information. 

User Account Information

In order to purchase or access certain content or courses, We may require You to create a user account and provide Your email address and create a unique password. We collect data from our User Accounts regarding products and courses purchased and/or downloaded in order to personalize Your experience, track Your Use and for other legitimate business interests. For Your security, we do not have access or knowledge of Your password and it is Your sole responsibility to keep the password confidential and not share your account details with any other people. 

Computer, Browser and Mobile Information

Computer and connection information such as statistics on Your page views, traffic to and from the Site, Your unique resource locator (“URL”), advertisement data, Your internet protocol (“IP”) address, Your browsing history, and Your Site log information. If You access our Site via Your mobile phone, We may collect information about Your device such as but not limited to, the model, manufacturer, device identification and Your location information. 

Social Media Information

Information from any social media networking platforms and applications including, but not limited to, Instagram, Facebook, LinkedIn, YouTube, Twitter, Snapchat, which may include Your Name, username on any of these platforms, location, email, age, gender, profile picture and any other public information You have included on any of Your social media profiles. If You want to limit this data, You should review the policies and security settings of each social media service respectively. 

Other Information

From time to time, You may voluntarily give Us other information in order to complete a form, enter a contest or giveaway or to participate in a survey. 

Sensitive Information

We will not request sensitive information from You at any time. Please do not submit any sensitive data to Us, via public postings, email correspondence with Us, or any other method, including Your social security number, health data, genetic data, or information related to Your ethnic origin, religious beliefs, or criminal history. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this Policy. 

HOW WE COLLECT YOUR INFORMATION

Information You Voluntarily Provide

We collect information You voluntarily and manually provide when You use Our Site, such as when You purchase or access Services or certain content on our Site, sign up for Our newsletter, submit a form, send Us questions, or interact with Us through this Site. Some of the information You manually provide may be personal information, such as Your name or email address. 

Information from Your Website Browser or Mobile Device

We collect information that is sent to Us automatically from Your website browser or mobile device, such as Your IP address, the name of Your operating system, the name and version of Your browser, date and time of Your visit, page(s) You visit and length of time You spent on each page. The information we receive may depend on Your browser or device settings. Information received from Your website browser and mobile device typically is not, in and of itself, personally identifiable. However, We may combine it with other information in an attempt to identify You, or We may combine it with information that does identify You.

Tracking Technologies

We collect information when You visit our Site and through our email communications, by using cookies, pixels, website beacons, tags, and other tracking technologies to collect information about Your engagement, as well as Your browsing and purchasing behaviour. These tracking technologies include:

  • Clickstream Data: Through Site access logs We collect URL, clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying Site usage data, such as the number of hits and visits to the Site. This information is used for internal purposes for research and development, user analysis and business decision making, all of which provides better services to Our users. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third-parties for data processing and analyzing.

  • Cookies: Cookies collect data sent to Us by Your computer about (i) the way You interact with our Site, such as when You use certain features or download attachments; (ii) collect data to assess and improve our marketing and advertising; (iii) allow partners and third-parties to use these tracking technologies to track Your use of our Site, including on multiple devices; (iv) collect statistical data such as how long You stay on a certain webpage on Our Site and the location from where You access Our Site. All of this information helps us to improve the Services, provide content based on the interests of our users and improve the functionality of Our Site. Most browsers are set to accept cookies by default. In addition, when You first encounter Our Site, You will be asked to “consent to cookies.” If You wish to disable cookies, You may do so through Your individual browser options. However, this may affect Your ability to use or make purchases from our Site. More detailed information about cookie management with specific website browsers can be found at the browsers’ respective websites. 

  • Website Beacons or Pixels. These are small graphics that help Us understand browsing activity and provide a better user experience. Unlike cookies, Website beacons and pixels are non-identifiable when You visit a website page. 

  • Social Widgets. These buttons are provided by third-party social media providers that allow You to interact and access certain social media services when You view a page on our Site. These widgets may collect browsing data, which may be sent to the respective third-party social media provider. 

  • Third Party Software. We may use third-party software to post advertisements on Our Site to oversee marketing or email campaigns, or manage other company initiatives. These third-party softwares may use cookies or similar tracking technology. We have no control over these third-parties or their use of cookies. For more information on opting out of interest-based advertisements, You may visit the Digital Advertising Alliance of Canada Opt-Out Tool. 

Website Analytics 

We may partner with third party analytic companies, including Aweber and Leadpages. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of Our Site to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third party vendors. However, in order to access Our Site, You are consenting to the collection and use of Your information by these third party analytic companies. We recommend You review their respective privacy policies and contact them directly with any questions or requests to delete Your information. If You do not want any of Your information to be collected and used by tracking technologies, visit Digital Advertising Alliance of Canada Opt-Out Tool.

USE AND DISCLOSURE OF YOUR INFORMATION

Use of Information

Generally, the purpose of collecting Your information t through this Site is to:

  • Provide the information, content and Services You request; 

  • Better understand Your needs and interests; 

  • Enter into a contract with You or carry out Our contractual obligations to You; 

  • Improve our products and Services;

  • Deliver any Services You request and/or purchase from Our Site; 

  • Process payments or refunds, where applicable; 

  • Improve Our marketing, advertising and promotional efforts;

  • Contact You with special offers, newsletters, information and content We believe will be of interest to You; 

  • Correspond and request feedback from You; 

  • Interact with You through our Site and social media; 

  • Keep You updated as to new content, products, Services, or other changes on Our Site; 

  • Administer surveys, contests or giveaways; 

  • Deliver a tailored and personalized experience for You when You visit Our Site; 

  • Prevent fraudulent activities and security breaches;

  • Improve the content, functionality and useability of this Site; 

  • Collect statistical data and analyze trends for Our use, and for use by third-parties; 

  • Resolve disputes and assist law enforcement when necessary;

  • Troubleshoot issues on Our Site; and

  • Comply in good faith with the law or court-order. 

Retention of Information

We generally retain Your information only as long as is reasonably necessary to provide You with the Services, comply with Our legal obligations or until You request that we delete Your information. Any information We no longer need will be permanently deleted. 

Processing Your Information

Generally, We do not process or hold Your Information but instead we Use third-party processors to process Your data. In order to carry out Our business, it is necessary for us to transmit certain information to third-parties. For instance, when You purchase a Service from our Website, Your payment information is collected by third parties such as PayPal, SquareSpace, Stripe and Thrivecart. 

In some instances, however, we may process Your information internally. When You agree to be bound by our Policy, You consent to Our processing of Your information for such purposes to carry out Our business interests. 

Disclosure of Your Information

We may share Your Information with third-parties from time to time in certain situations and in order to carry out the following business operations:

  • Administering Our Site and various tasks such as payment processing, hosting services, email delivery, communications and customer service; 

  • Delivery of Our Services;

  • Administering Your account; 

  • Entering into agreements with You; 

  • Communicating with You; 

  • Analyzing data and trends, including partnering with third-party analytic companies such as but not limited to, Squarespace, Google Analytics, Facebook, and Shopify; 

  • Protecting the security of Our Company and Site; 

  • Promoting and marketing the Site and Services; 

  • To protect our Company, including to investigate and remedy any breach of any of Our rights or policies, or as needed to obtain and maintain insurance coverage, manage risks, obtain financial or legal advice; 

  • In the event of sale or transfer of Our Company; 

  • Comply with any requirements to disclose by law, such as to initiate or respond to any legal action or to protect the rights, property and safety of others. This includes sharing information with other parties to prevent security breaches, fraud or credit risks; and

  • Any other reason necessary to comply with any legal obligation, to protect Your interests, the interests of others or Our Company. 

The following is a list of Third-Party Applications we currently use on our Site and in delivering our Services:

  • Thirvecart

  • PayPal

  • Aweber

  • Practice Better

  • Zoom

  • LeadPages

We confirm the above list may not be exhaustive, and we reserve the right to add, change, or stop using any Third-Party Applications at any time, without notice. 

Information Storage 

While Our Company is a Canadian company, our Site is hosted with servers located primarily in Canada and the United States. Accordingly, We may transmit Your information outside of the province and/or country where You live and transferred data may be subject to the laws of those countries. If You reside in the European Union (“EU”), Your information will be transferred internationally to those servers. We have taken all reasonable measures to ensure that We use website hosting servers and third-party processors located in Canada and the United States which have put in place appropriate safeguards to protect data once it is transferred to that country, however we make no guarantees. It is Your responsibility to review all third-party applications terms and policies, and to review website policies that you may be redirected to when using Our Site. 

YOUR RIGHTS

We respect Your rights to Your personal information and data. You have the right to access, correct, request restriction or deletion of Your information, or request how We use Your personal information and data collected, as required by applicable law. Upon receipt of any request relating to Your privacy, We reserve the right to request that You first provide Us with evidence of Your identity before We take any action. 

After verification of identity, You have the right to:

  • Know what personal information and data We maintain of Yours;

  • Update or change any information You have provided to Us; 

  • Confirm what information We have collected, and for what purposes; 

  • Confirm whether We deliver Your data to third-party processors, and for what purpose we deliver Your data; 

  • Request a copy of Your personal information in a structured, commonly used and machine-readable format;

  • Request We delete or restrict the processing of Your information. Note that in the event You request us to delete Your information, this may result in a termination of any user account You may have with Us, and You may have limited or no use of Our Site. Please also note that there are exceptions to this right, such as when We must keep Your data if required by law or for Our compliance with a legal obligation.

If You wish to have any third-parties, including those to whom We’ve transmitted Your information, delete Your information, You will need to contact those third-parties directly to do so. Upon request, We will provide a list of all third parties to whom We have transmitted Your information.

Complaints

If You are an EU resident, You have the right to complain to a supervising authority if You believe We are misusing Your information or have violated any of Your rights under this Privacy Policy or applicable law. You may do so in the EU member state in which You reside or have Your place of business or in which the alleged infringement took place. If You are located outside the EU, You may have rights under privacy laws in the jurisdiction where You live.

Data Protection Plan 

We take steps to protect Your data, however We provide no guarantee that Your data is secure. 

We take all reasonable precautions to protect Your information. When You submit information through our Site, Your information is protected both online and offline. Wherever We collect information, that information is encrypted and transmitted to Us by secure servers. We have included common indications of such secured features when appropriate such as but not limited to a closed lock icon in Your website browser. While we use encryption to protect sensitive information transmitted online, we also protect Your information offline. Only personnel of Simplicity Project Inc. who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which We store personally identifiable information are kept in a secure environment.

Opting out of Communication

At any time, You may opt out of communication from Us, such as email newsletters, simply by clicking on the “unsubscribe” link in any email You receive from Us. We reserve the right to maintain a database of past email subscribers and to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting Our business, such as through Facebook ads or other marketing campaigns. We do not ever sell Your information to third parties.

Children’s Privacy

You must be at least 16 years old to use Our Site, or the age of majority in the province and/or country that you reside. We do not knowingly collect, use or disclose personal information about visitors under 16 years of age. If You are under 16 years of age or the age of majority in the province and/or country where you reside, please do not use Our Site. If you become aware that We have collected information from anyone under the age of 16 or the age of majority in their province and/or country where they reside please contact us at carolinemsabbah@gmail.com so we may erase that information. 

Security of Your Information. 

We take all reasonable steps to protect all information We collect and to keep it secure. We use recognized online secure payment systems, reputable third-party processors and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure or method of data transmission can be guaranteed against interception or misuse. We do not guarantee complete security of any information You transmit to Us. By consenting to this Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties and You understand and accept this risk. We will notify You promptly of any known breach of Our security systems or Your information which might expose You to serious risk.

Contact Us

If You have any questions about Our Privacy Policy or wish to exercise any of Your rights as set out in this Privacy Policy, please contact our dedicated data manager at carolinemsabbah@gmail.com


Disclaimer

Information on this site is for education and entertainment purposes only. It is general information and should not be taken as medical advice. Consult your physician before you change your diet, supplement or exercise program. Any changes you make are at your own risk based on your own judgment. We are not medical doctors or naturopaths. Any testimonials provided are examples of happy clients, and we cannot guarantee results.

THE SITE’S CONTENT IS PRESENTED “AS IS,” WITH NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ANY WARRANTY OF TITLE, ANY IMPLICIT OR MERCHANTABILITY WARRANTY, WARRANTY OF SPECIFIC USE OR OF INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.

WE CANNOT GUARANTEE THAT THE SITE AND ALL ITS RELATED SERVICES WILL NOT BE INTERRUPTED OR WILL BE FREE OF DEFECTS, ERRORS AND OMISSIONS OR THAT THE DEFECTS WILL BE CORRECTED OR THAT THE SITES OR THE SERVERS THAT HOST THE SITES DO NOT CONTAIN VIRUSES OR OTHER SUSPICIOUS COMPONENTS.

WE ARE UNDER NO OBLIGATION TO UPDATE OR EDIT THE SITE’S CONTENT, EVEN IF WE MAY MODIFY THE CONTENT AT ANY TIME. YOU ARE SOLELY RESPONSIBLE FOR ALL COSTS RELATED TO USE OF THE SITE AND ANY RELATED SERVICE. WE CANNOT BE HELD RESPONSIBLE FOR DAMAGES, OF ANY KIND, RELATED TO YOUR USE OF THE SITE OR OF ANY PRODUCT OFFERED OR PURCHASED AT THIS SITE.

medical Disclaimer

LAST UPDATE OCTOBER 2023

The information contained is intended to be used for general health care information purposes only, and should not be considered complete or used in place of a visit, call, consultation or advice from a physician and/or healthcare provider. Individuals are encouraged to contact their own private physician or healthcare provider regarding continuation or changes in their symptoms. 

Any of our programs and services offered such as Genetics and Functional Tests are not intended to diagnose, treat, cure or prevent any disease, nor should their use to support functioning in clients that may have medical conditions be understood as a claim that we treat those conditions. Clients who may have medical conditions should consult a physician to ensure proper diagnosis and treatment

appointment cancellation policy

Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 48 hours notice.

Our Policy:

  • Any cancellation or rescheduled appointment made less than 48 hours in advance will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved services or $75, whichever is more.

  • If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.

  • We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.

  • In the event of a true, unavoidable emergency or health issue, all or part of your cancellation fee may be applied to future services, or the fee may be waived. This is determined on an individual basis.

EVENTS, LIVE ONLINE PROGRAMS & WORKSHOPS CANCELLATION POLICY

Our venue or online events hold limited seating or limited participants, and many of our events and workshops sell out. For this reason, we request that you cancel at least 7 days before your scheduled event/workshop/class. This will allow us to offer your spot to another client. You contact us at carolinesabbahnutrition@gmail.com to cancel your booking. If you do not cancel with at least 7 days notice, you will lose any payments you have already made.